Limeblock Docs

Managing Your Plan

Limeblock offers different plans with varying Monthly Active User (MAU) limits to suit your needs. Here's a breakdown of the MAU limits for each plan:

Plan Overview

Startup Plan

The Startup Plan increases your limit to 100 MAUs. This plan is perfect for growing businesses with moderate traffic.

Business Plan

The Business Plan provides a limit of 1,000 MAUs. This plan is designed for medium-scale applications with good user engagement.

Enterprise Plan

The Enterprise Plan provides a generous limit of 5,000 MAUs. This plan is designed for large-scale applications with high user engagement and traffic.

Monitoring MAU Usage

If you exceed your MAU limit, your Limeblock widget will temporarily stop accepting new prompts or messages until the next billing cycle or until you upgrade your plan. Regularly monitor your analytics to ensure your plan meets your needs.

Tip: If you're consistently nearing your MAU limit, consider upgrading to a higher plan to avoid interruptions in service.

Upgrading Your Plan

To upgrade your plan, click the button below. You'll be redirected to the checkout page where you can select a new plan that better suits your needs.

Upgrade Plan

Troubleshooting

Widget not accepting new prompts

If your widget stops accepting new prompts, check your MAU usage in the analytics dashboard. You may have reached your plan's limit.

Unable to upgrade

If you're having trouble upgrading your plan, ensure you're logged into your Limeblock account and try again. If the issue persists, contact support.

Getting Help

If you need assistance with managing your plan or understanding MAU limits: